Crosspoint, Inc.

About Crosspoint, Inc.

Crosspoint, Inc. is a recovery housing provider and social services organization in San Antonio, Texas, serving Bexar County. It describes its work as safe transitional residential and support services for people on a path to recovery, and it reports more than 1,440 lives served and 2,500 hours of self-improvement services in a year.

A San Antonio Sober Living Operator With a Wider Program

Crosspoint runs housing inside a larger service organization. Alongside its recovery residences it operates behavioral health transitions, justice and restoration services, outpatient programs and a veterans program. For a resident, that structure has a direct effect: case management can reach services the household itself does not provide, and moving from one Crosspoint program to another does not mean starting an intake from zero with an unfamiliar agency.

Certified Recovery Housing in Bexar County

Texas neither licenses nor inspects recovery residences, so certification through the Texas Recovery Oriented Housing Network is the only external standard in the state and it is voluntary. Crosspoint's certified housing sits at Level III, the supervised tier, which requires paid staff in defined roles, administrative oversight and a documented service structure on top of the written fees, written rules, written relapse and discharge policy and outside complaint process that every certified house carries. Level III residences are the minority of certified housing in Texas.

Women, Families and Justice-Involved Adults in Recovery Housing

The organization maintains a Women's Wellness Campus and works with pregnant and parenting women, with people leaving incarceration, and with veterans. Those populations have the hardest time finding housing on the open market and the highest stakes attached to failing to find it. Crosspoint also publishes a PREA report, which is the standard applied to residential facilities housing justice-involved people, and publishing it is a choice a private operator would not have to make.

Where This Recovery Housing Provider Works

The footprint is San Antonio and Bexar County. San Antonio is the county seat and the second-largest city in Texas, and the county holds the courts, the district attorney, the pretrial and probation offices, the hospital district and the community college system inside a single jurisdiction. An organization working across housing, reentry and outpatient care benefits from that concentration, and so does a resident who has obligations to more than one of those systems at the same time.

Questions for This San Antonio Recovery Housing Provider

Intake runs through the organization. The questions that belong at the operator level differ from the ones about a particular address: how long the organization has housed people in San Antonio, which referral sources it takes from and whether it accepts direct applications, how fees and deposits are documented, what happens to a resident whose funding ends mid-stay, and how a complaint escalates past the staff on site to the organization and then to the certifying body.